The CRM On Demand solution for Marketing, Sales and Customer Service 

Make your Sales cycle more productive 
Built strong, loyal, long lasting relationship with your Customers 
Maximize  marketing campaign effectiveness 
Make your Contact Center more efficient 
Make decisions according to in-depth analysis of your Prospect operating activities.

Thanks to Oracle CRM On Demand (CRM OD) all of this and much more is possible and quickly available and you may benefit from an easy-to-use solution, flexible, scalable, customizable offered at a monthly fee per user.
A cost-effective On Demand solution for the CRM without hidden costs, developed by Oracle and successfully implemented by Techizz. 

Oracle CRM OD offers a wide set of full functionalities:

• Sales: automate, simplify and manage all the info your sales department really need by a tool of excellence that stimulates pipeline and forecast efficiency while improving agent productivity.

• Marketing: change the way you promote your brand thanks to an integrated solution capable of managing, executing and analyzing Campaigns, increasing Sales and Marketing efficiency and optimizing your own lead nurturing process.

• Assistance: make the Customer satisfaction grow. Sort out business problems thanks to a single point of access to relevant, constantly updated and coherent information. Improve Customer service quality thanks to a Contact Center On Demand. Maximize Agent efficiency and eliminate productivity bottlenecks.

• Analysis: make decisions according to in-depth analysis of your operating activities. Oracle offers the only CRM On Demand solution encompassing a predefined Data Warehouse, which is capable of combining real time analysis and in-depth assessments of comparative and historical trends.

• Mobile: the application provides access to the most relevant Customer information wherever and whenever it is needed. This application is powerful, user friendly and focused on tasks, maximizing sales force effectiveness.

• Predefined Integration with Oracle Applications: Focus resources on your core business, not on IT infrastructure. This CRM On Demand solution supports Web Services and provides predefined  integrations with Oracle Business Applications (JD Edwards - E-Business Suite included)